Customer Account Representative

Customer Account Representative

**Buscamos**:
What You Will Need:
At least 2 years of logistics experience
Bilingual: English and Spanish
Experience analyzing logistics and shipping data
Order entry, ERP
Microsoft office experience (Word ? Memo Generation, Excel ? Basic Analysis, Outlook ? Basic Correspondence)
Advanced students or Bachelor Degree with focus in supply chain/logistics/transportation
What Will Put You Ahead?
Advanced students or Bachelor Degree Letter of credit experience
Ocean freight shipping line experience
Experience with export documentation requirements
Intermediate-Advanced Excel knowledge (V Look Ups, Pivot Tables, VBA) used for tracking and analysis
Freight forwarding experience
Experience interacting with ocean carriers,





freight forwarders, warehouse operation
**Objetivo de la posición**:
Position objectives:
We are seeking a Customer Account Representative to manage GP Cellulose customer accounts by processing incoming orders, scheduling demand and manage orders to ensure customer's delivery requirements are met. This position interacts with external customers, sales reps, team members, 3PL Logistics and Warehouse Providers and internal capability groups to develop and implement service and cost solutions.
A Day In The Life Typically Includes:
Entering customer purchase orders into an order management system for movement to and from production mills to port terminals.
Scheduling production of customer orders across a wide mill network based on known lead times, production and transportation costs, and customer requested delivery dates.
Arranging inland transportation and following up to ensure shipments have reached their final destinations.






Reviewing and preparing necessary export documentation for international shipments.
Managing inventories in domestic and foreign warehouses and finding suitable economic outlets for aging material.
Reporting any potential customer issues or overall supply chain issues to stakeholders and working to resolve the issues with a sense of urgency.
Entering credit/debit memos and submitting quality claims for their customers.
Assisting with any account receivable exceptions that may arise.
El presente llamado comprende a las personas inscriptas en el Registro Nacional de Personas con Discapacidad (ley 19.691), que reúnan las condiciones e idoneidad para el cargo.

▶️ Customer Account Representative
🖊️ Advice
📍 Montevideo